Are you keen on online shopping? Is Facebook marketplace your go-to shopping platform? Are you facing any issues regarding your Facebook marketplace? Do you have any idea how you can solve this issue?
If you are searching for the answers, I must say you are at the right place.
In this article, we will guide you about the Facebook marketplace and why you can’t get access to the Facebook marketplace place. Or any other issues you are facing, we will discuss everything in this article along with solutions for these problems.
As we said before, with the evolution of technology, but especially with the huge expansion of the Internet. New jobs have been created. Indeed, with the help of ” Marketplace “, you can become a seller, for example, sell products, but not that you can also sell services, thanks to that, you can highlight your skills in a field that is perhaps very much in demand. We have seen sellers, but you can also create auctions, in which potential buyers will be able to contact you via a private chat or will be able to directly propose their prices in the comments.
But you should know that the “marketplace” is strongly present in the famous social networking application Facebook. Since Facebook has a very dense flow of users, the marketplace is very beneficial.
However, the marketplace has a problem with Facebook. As many users complain that the marketplace does not work on their Facebook accounts.
In fact, at the moment, the Facebook marketplace is experiencing malfunctions or does not work at all.
For that, we will see today for the first time, why we have this problem with Facebook Marketplace, once seen that we will study the different solutions that we can have to solve this problem, either at the level of the website or directly via mobile.
In this article, we have short-listed all the issues that are hindering the marketplace of Facebook to work properly. And also we have listed the solutions which will prove very helpful for the persona who is facing this issue. Above all, you need to ensure that you follow all the steps which are given in this article and also test them after implementation to check whether your issue is resolved or not.
Why Is Facebook Marketplace Not Working?
Facebook marketplace is an online place where you can do online shopping of your choice. Sellers upload their products with the detail. And the buyer can see the product with its price and can contact the seller for purchase. It’s not a specific platform for anything, you can buy anything whether it’s clothes, shoes, or any cosmetic material. This platform will give you everything in one place you don’t have to go to another place.
As it’s a new advanced technology it can be down at some point, and many issues can occur due to which you can’t get access to this Facebook marketplace.
As with any problem we may encounter, there are many reasons and they all vary depending on the user. We will see, right after, the most common causes for this type of problem.
In fact, the most common cause we can have is that of not updating, this results in having an old version of the application, in our case Facebook. Therefore, we can’t have the Marketplace service, as it was introduced recently on Facebook, so it’s a brand new feature. If we have an old version of Facebook, you understand that we can’t use Marketplace. Getting the newest version of all apps is very important not only to get new features but also to make your app work properly.
2. Age Limitation
As you can imagine, users of the Marketplace service must be 18 years or older. So if you are under that age, which is a requirement for accessing the Marketplace features, you will not be able to access this service. You should be at least 18 years of age then you will be eligible to use this marketplace. And the rule of age is very strict, no person can enter this marketplace who is below 18.
3. New Profile
Facebook Marketplace is not accessible to users who have created their accounts very recently. If you are new on Facebook you can’t get access to the Facebook marketplace. You have to be a regular user of Facebook and after some time you will be eligible to enter the Facebook marketplace. In fact, this condition is present because the security system thinks that the new account that has just been created (and that has access to the Marketplace) is a type of spam, which will set up scams to swindle other users.
That’s why we have this condition, which allows us to have a certain serenity in this marketplace. This rule is only for safety and security purposes so no one can get access to the marketplace instantly or it will remain a secure platform.
4. Graphical Restriction
As we said before, Facebook Marketplace is a very new feature and is still being developed internationally, so it is normal that this service is not present in some regions, so it may be a possibility that your region does not have access to it yet, but don’t worry this market is growing and very fast.
5. Internet Network Quality
If you are having trouble loading your Facebook application, this is due to a poor internet connection, so it is normal that Facebook Marketplace may not work if the connection is poor. Slow internet can cause many issues one of them is also that you can’t get access to your Facebook marketplace easily. A bad internet connection always blocks the Facebook user to get access to the Facebook marketplace.
6. Language Settings
Facebook marketplace is currently operating in more than 70 countries so 70 languages are available on this marketplace. As we have seen in one of the reasons for this problem just before, as Facebook Marketplace is a new feature and it is not present everywhere, if your application is in a language whose region is not present in the Marketplace list, you will not be able to reach the Marketplace.
7. Technical Error
The last reason behind this problem is a technical error, not in the Marketplace, but in the Facebook application. Indeed, due to the number of users, Facebook has to constantly make many updates and maintenance and can even have crashed due to the number of connections. The app can also go down sometimes due to which marketplace cannot be accessible.
Different Solutions To Solve This Problem:
One of the solutions, and the easiest one, is to update your Facebook application. But there are also methods with small changes in your Facebook settings. In the following, we will see a dozen methods/techniques to help you find one or more solutions to this problem.
1. Login And Logout
And yes, sometimes you don’t have to worry too much, because the solution is quite basic, like here. If your Facebook application is taking a long time to load, you can log out and then log back in to solve this problem. So, you will be able to use Marketplace but to do so if you are on the website, you will have to :
Tap on your profile picture from your home screen, then click on Logout.
If you are on mobile: click on the 3 horizontal lines you have in the top right corner, then press Logout and confirm your choice.
2. Clear Data And Cookies From The Cache
Indeed, when you have your data and cookies full, you may have problems when using Facebook Marketplace. Therefore, it is advisable to clear your cache to increase the prowess of this marketplace.
If you are with the website, you are going to have to log in to your Facebook account via the web browser of your choice, then click on the padlock and press “Site Settings”, all that’s left is to access your “Privacy and Security”, after that, you can select “Clear Browsing Data” and click on the option “Cookies and other data” and also “Cached images and files”. All you need to do is click on “Delete data” to save your choices.
If you are on mobile, after opening the application, click on “Settings”, in the tab “Permissions” you must select Browser, and then in the browsing data, press the “Delete” button.
3. Deactivation Of Third-Party Extensions
Like many users, you are probably using Facebook from a web browser and this can result in malfunctioning issues for Marketplace. Since you are using Facebook via a web browser, you most likely have third-party extensions that block the operation of Marketplace. To disable these, follow these instructions: open Google Chrome and click on the 3 vertical dots at the top right of the screen. In the menu, click on “More tools” and then on “Extension”, once this is done you will access the extensions and press “Remove” to solve this problem.
4. Change Your Language And Region
From the Facebook application, you can change the region and language settings, and this is if Marketplace does not work in your region. To do this, if you are on the website:
- First, log into your account and then on “Settings and Privacy” in the “Settings” tab after that, select “Language and Region”, and press edit for “Facebook Language”.
- And now you just have to select another language and save your changes.
- In the mobile category, we have a solution for Android types and another for IOS types.
- For Android, in your Facebook account, click on your settings, and in the tab “Preferences” press on
- “Language and region”. Select “Language for buttons, titles, and other texts of Facebook”.
All that’s left to do is select another language from among those proposed.
For IOS, follow the same steps as on Android until you reach the “Language for Facebook buttons, titles, and other texts” option, then in Preferred language, select another language.
5. Change The Age Of The Account
As we said before, Marketplace meets several requirements we have the age requirement because you have to be 18 years or older to access it. So here are the instructions to change your age on Facebook: on the website, you
- Go to your Facebook account, then click on “Edit profile” then “Edit your information about…” and you will have to have “About”
- And then in “Contact and basic information”, find your date of birth and press the edit icon.
- Now you just have to select a date of birth that will give you an age greater than or equal to 18 years and save.
If you are on mobile, in your Facebook account, open your profile:
- Then, “Edit your profile” then click on “Edit your information on …”. In the block, you will have Basic Information, in this block press the Edit button. And here is the last step, it remains to choose a year of birth that will allow you to have an age greater than or equal to 18 years, and as always do not forget to save your choice.
We have seen the methods for which you need steps and instructions to be able to do them, but there are techniques that we have not mentioned because you do not need steps, such as requesting to be re-accredited to Facebook, using another account, using a VPN, contacting Facebook support or even reinstalling this application.
If the Facebook marketplace is your go-to shopping platform and at some point, you are not getting access to the Facebook marketplace then it will be very problematic or frustrating for Facebook users because it will bring hindrance in your work. But after reading this article, if something like this happens you know what to do and then you can easily resolve your issue.
We hope that the methods we have presented will help you to solve this problem.