Are you facing a hurdle when trying to log in to your account and wondering why Instagram is not sending a verification code and trying to look for a solution to this problem? Many users complain about not getting the Instagram verification code.
They keep getting frustrated when they want to access their account but are locked out and are stuck in this trouble.
If you are also in the same situation, it seems that you log out from your Instagram account and trying to log in to your account. Don’t panic; we will try to give you the possible solutions to your problem.
As you already know, Instagram is the most popular and strict policies social media platform. In this era where hackers and cybercriminals are also at their zenith, Instagram is also trying to prevent their users’ identity and ensures that only the authorized person who received a code can gain access to their account.
First, we will tell reasons why Instagram is not sending a verification code, afterward, we will discuss the solutions to their problem.
What Is The Instagram Verification Code?
It is a security code that acts as a tool that helps in protecting the profile and log-in of the user on Instagram.
It is a two-factor verification code when you turn it on, the user is asked to choose the option either in the form of a text message or a third-party authentication app. If the user uses a text message, they will receive the 6-digit unique security code whenever someone attempts to log in to their account from an unknown device.
If the user chooses the third-party authentication app, he can connect multiple devices to a two-factor authentication code under one Instagram account.
Before adding other devices, the first device to be set up with a two-factor authentication code is compulsory. Afterward, the user can add more devices to the two-factor authentication code. It only requires all devices to download the authentication app.
Purpose Of Instagram Verification Code:
1. Provide Safety To Your Account:
All users when creating a new account provide details according to the Terms of use of Instagram. When users create a new account, they need to give their email and phone number.
Later, when they log in to their Instagram, they give verification through the code they receive via email or SMS.
2. Stand On Guard If There Is An Unusual Action:
When someone tries to barge into your account, Instagram sends you the security code to protect your account against hackers and cybercriminals.
Similarly, if they detect suspicious activity on your account or you log in to your account after a long time, they will ask for the verification code.
3. Sign In Multiple Times From Different Devices:
When you sign in and out multiple times, Instagram will ask for the verification code. It will also ask for a verification code if you try to log in from another device.
If you registered your phone number on Instagram, they will send you the code over there. If you don’t receive it, then tap on ‘I’m having trouble logging in’ on the two-factor authentication page.
Instagram Is Not Sending A Verification Code! Why?
Some many reasons and causes are causing trouble for not getting the Instagram verification code.
Following are the points that might be the possible reason for your problem of not getting the verification code via SMS or email.
Reasons:
We collected the following points, and one of them might be the cause of Instagram not sending a verification code to you.
- Incorrect Email Address
- Your Email may be present in the spam Email list
- Use of Blocked IP address
- Use of Ban VPN
- Instagram disabled your phone-number
- You Entered the number couple of times
- Overloaded Server
- Sit Tight
- The Instagram server is disconnected
1. Incorrect Email Address:
You do not type the correct email address. Sometimes you wrote the wrong spelling or entered the incorrect email address. In short, a single-character mistake can put you in trouble in the end.
2. Your Email May Be Present In The Spam Email List:
There is a list of spam emails that are identified as the groups that send spam messages. It might be the chance that your Instagram email has been grouped into spam emails.
3. Use Of Blocked IP Address:
If you use illegal or banned IP addresses; it will cause you to fail to acquire the passcode in the end.
4. Use Of Ban VPN:
Instagram banned many VPNs. If you use any of these, you can encounter the issue of not receiving the verification code.
5. Instagram Disabled Your Phone Number:
Similarly, in the case of email, your number can be blocked by Instagram for overstepping its rules and regulations. There is a probability that your email account on this number will also be blocked.
6. You Entered The Number Couple Of Times:
If you have used the same phone number consecutively for receiving the security code, then you may no longer get the passcode anymore.
7. Overloaded Server:
When the sim card provider’s server is over-occupied, there will be a lag in receiving the verification code. So, the wise choice is to wait for a few days if you do not receive it in a couple of hours.
Similarly, in an email, when the Instagram server is jam-packed with several requests. In such situations, users need to wait in the queue for a few minutes to several hours.
8. Sit Tight:
Sometimes it takes time to receive the verification code. Many users wait for a couple of minutes and then receive the verification code after a few hours. If there is no fault from your side, wait for a couple of hours.
9. The Instagram Server Is Disconnected:
When you have checked all the above-mentioned reasons, but you are still not getting the SMS message, there is a possibility as the service itself is down.
How To Troubleshoot “Not Getting Instagram Verification Code” For Email and SMS?
If you are wondering If Instagram is not sending a verification, how to troubleshoot the problem? Check out the following points one by one, one of them will be the solution to your problem.
- Use the accurate phone Number.
- Make sure to have a smooth internet connection and cell network connection
- Turn off the ‘Do Not Disturb’ mode
- Make sure you will receive the SMS
- Enable Permission to Instagram
- Login with Facebook
- Enter the correct Email
- Inspect spam Email list
- Give a break for a few time
- Do not use VPN
- Use VPN and Alter your IP address
- Try private window or Incognito mode
- Clear the Instagram cache memory
- Use of Unsupported Email Provider
- Tap one time on a ‘Forgotten Password
- Update Instagram
- Use the Web Browsers
- Ask for help from Instagram Support
1. Use The Accurate Phone Number
You need to login into your Instagram account, so you can change the number. Use the device that you used most to login into Instagram.
The best choice is to log in through a computer if you have logged in to Instagram through a PC. Use your country code like +1 for Canada, before typing the number.
If your number gets blocked, try another phone number.
For this
- Go to your Instagram profile
- Click on the Edit Profile option
- Click on personal information
- And change the phone number
Sometimes you cannot open Instagram when your phone number is blocked or incorrect for this, you need to create a new account.
2. Make Sure To Have A Smooth Internet Connection And Cell Network Connection
Sometimes the unstable internet connection is also the reason for not getting the verification code. Try to receive the verification code when you have a stable internet connection.
Similarly, your cellphone network should not have a poor signal or be out of service.
3. Turn Off the ‘Do Not Disturb‘ Mode
If your cell phone is on the ‘Do Not Disturb’ button, then it might be the reason that you are not receiving a message.
- Swipe down from the screen top,
- find the ‘Do Not Disturb’ mode and
- Turn it off.
4. Make Sure You Will Receive The SMS
Sometimes there is an error in your server of the network provider of the SIM and you are not getting the SMS code.
Check out your SIM by sending the SMS from other cell phone devices to your phone. If SMS is not present in the inbox of your cell phone, then contact SIM customer care about whose SIM you are using.
5. Allow Permission To Instagram
When you log in to your Instagram account, afterward, visit the settings of your phone, locate the Instagram app and provide the necessary permission to Instagram So it can work smoothly. Then wait for receiving the SMS code.
Following are the steps of how to enable the permission.
For iOS:
- Click on the settings of the phone
- Search Instagram via the search bar
- Open it and allow all permission
For Android:
- Go to the Phone manager
- Find App management
- Click on the Instagram app
- Enable All permission option
6. Login With Facebook
If you do not get the Instagram verification code, then you can log in through Facebook. If your Instagram account is linked to Facebook, you can log in to Instagram by logging in with Facebook.
7. Enter The Correct Email
Before hitting the sign-up button, recheck your email address and its spelling so you can receive the verification code.
If you typed the wrong email address, your phone number, or your Facebook account should be associated with your Instagram account as a backup. Otherwise, it is impossible to revive your account.
8. Inspect The Spam Email List
Perhaps, the Instagram verification code has been sent, but it is residing in your spam emails. Scan the spam email and look for the verification code.
9. Give A Break For A Few Times
When you are not getting SMS, wait for a couple of hours. Sometimes an extra load on the server causes the delay. So wait a few moments, if you do not get the verification code immediately.
10. Do Not Use VPN
As you know, the use of a VPN can cause a change in your location, and nobody can trace the location. For safe browsing, it is the best option, but unfortunately, Instagram will be unable to verify your region and phone number. Since you enable the VPN, it causes an alteration in your region and phone number. Also, Instagram has a specific algorithm that can detect proxies.
For this reason, the best solution is to disable the VPN when you are applying for the two-factor authentication code.
11. Use VPN And Alter Your IP Address
When you are not getting the verification code, try to use VPN one or two times only, to just detect the problem.
For this, you can change your IP address by using a VPN provider; when a server is affected because it is going through some major updates. If there is a problem in your country it might be the cause of the delay in sending the code.
Download and enable the VPN, then try to log in to your account.
12. Try Private Window Or Incognito Mode
In incognito mode, you can access the website easily without agreeing to the Cookies and term policies. It may help you to receive the verification code.
You can open the New Private Window in Firefox and New Incognito window in Google Chrome.
Remember to alter the IP address before trying this mode.
13. Clear The Instagram Cache Memory
Clear the cache memory of Instagram to remove junk information from your cell phone. Go to the phone manager of your phone and clear the cache memory.
- Tap on the phone manager
- Go to app management
- Find Instagram
- Click on the storage option
- Clear the cache memory
14. Use Of Unsupported Email Provider
Many users choose disposable emails, and from this, they create multiple accounts smoothly. These emails are not permanent and do not get approval from Instagram. As a result, you cannot receive the verification code as they are being disabled from Instagram.
The solution to this problem is to use valid and permanent Email providers.
15. Tap One Time On A ‘Forgotten Password
Do not tap the ‘send code’ option multiple times at once, otherwise, you have to wait for a long time to get the new code.
16. Update Instagram
If there is no issue with the IP address and cell phone, then update the Instagram app before applying for the two-factor verification code.
For Android:
- Go to the Play Store
- Click on the update option of the Instagram app
For iOS:
- Go to App Store
- Click on the profile option
- Browse the pending updates related to Instagram
- Click on the update option
17. Use The Web Browsers
It might be a possibility that your device is blocking Instagram for a particular reason. For this reason, you are not receiving a verification code.
A possible solution is to open the app through a web browser. If Instagram works through a browser, then uninstall the app and delete the app data. Reinstall the app and use a different IP address to access your account through the app.
18. Ask For Help From Instagram Support
When you have tried all the above solutions but are still not getting the Instagram verification code then ask Instagram support for help directly. After waiting for a time, you can get help from the authorities and they will assist you on the spot.
- Open the Instagram profile page.
- Look for a three-line icon.
- Click on the setting, then the help option
- Click on the report the problem
If you cannot access Instagram, then you can report the issue through your Facebook business account. You can visit their support page and can follow their recommendations.
Final Thoughts:
We have discussed details about your problem with a list of reasons along with possible solutions for not getting the Instagram verification code. We hope you find the one reason in the above-mentioned list that is the culprit of your frustration.
You can avoid this situation by updating your Instagram contact details frequently. Also, make a list of password and recovery codes in your notebook, so you can utilize them with ease when it is needed.
After fixing the issue, let us know which solution works for you, or if you have any queries related to Instagram is not sending a verification code, you can ask us in the comment section.
