In a recent interview, Jeff Bezos, the founder of Amazon.com, engaged in a thoughtful conversation with Russian computer scientist Lex Fridman. They talked about artificial intelligence (AI).
Bezos referred to generative AI tools such as ChatGPT as he stated that these are not inventions but discoveries. He further stated that they’re constantly getting surprised by its capabilities.
According to him, These strong tools are more likely to assist and rescue us than to upset, harm, or ruin us.
In November, this tech company launched Amazon Q, a new tool under Amazon Web Services (AWS). Amazon Q is meant to help businesses by giving quick and helpful information to employees. It’s supposed to make decision-making faster and encourage creativity in the workplace by providing prompt, information and advice to employees.
One big difference between Q and its competitors is its focus on businesses and its connection with top business-to-business (B2B) companies. AWS CEO Adam Selipsky says Amazon Q can easily work with software like Salesforce, Microsoft 365, Google, Slack, and many more — about 40 companies in total. It can understand all the important details about your business, like concepts, product names, and how your organization is structured.
Amazon has been trying hard to get into the artificial intelligence space alongside other tech giants. Last year, Amazon invested up to $4 billion into Anthropic, an AI startup founded by former OpenAI employees. Alphabet, Inc., Google’s parent company, also gave Anthropic $2 billion.
The release of Amazon Q has caught the market’s attention. Amazon’s stock price went up by 5.58% since Nov. 28.
Even though Amazon started in AI after competitors like OpenAI’s ChatGPT and Google’s Bard, and had more time to work on its AI models to beat its competitors, Amazon’s Q has still faced difficulties.
When Amazon Q was introduced, they said, “AWS never uses customers’ content from Amazon Q to train the underlying models, ensuring the security and privacy of company information.”
However, recent reports from users tell a different story. Some say Amazon Q has made mistakes and leaked private information. This has raised worries and questions about the platform’s security.
Bezos is positive about AI’s impact, believing these tools will help humanity more than harm it. He thinks they can save and improve our lives. Bezos compares AI to a telescope – it’s like inventing the telescope, but the real discovery happens when you look through it and find something new, like realizing Jupiter has moons.
The platform has caught people’s interest because it can work with different software and change how we interact with them. But worries about security and privacy make us wonder if it’s reliable. Bezos thinks AI will do good things for people, but Amazon Q has its problems. This shows how hard it is to make and use advanced AI.
As Amazon deals with these issues, people are curious to see what happens next with Amazon Q and how it affects AI in the future.